Instructor-Led Live Virtual Training FAQ

Instructor-Led Live Virtual Training FAQ

Virtual training goes by many names, including synchronous online training, virtual classroom training, and virtual, instructor-led training. Virtual training is a highly interactive, instructor-led training class, with defined learning objectives and participants who come together using a web-based classroom platform. The platform we use is Zoom. Zoom includes a suite of tools to help learners and the trainer interact and communicate by using chat, whiteboards, breakout rooms, screen sharing, and more.

Virtual Classes provide participants with an experience very close to traditional face-to-face teaching, even though the students and the instructor are not located in same physical location.

An instructor-led virtual classroom is an online learning environment that happens in real time and allows for live interaction between students and the instructor as they participate in learning activities.


The Learning Reservoir’s technology platform is designed to ensure similar interaction as a traditional in-person classroom experience and allows for 2-way dialogue, break-out sessions for engaging workshops and hands-on exercises, and group work using virtual breakout rooms. This provides for an engaging learning experience in which participants can connect with the content and interact with both the instructor and other learners.


Yes, our virtual training takes place in real-time and is guided live by a instructor. Our virtual training, like our classroom training, is designed to be interactive to create an attractive and varied training environment. For many of the exercises, we use digital break-out rooms in which participants can together in smaller groups.

Our courses are accessed via our Learning Management System (LMS). A LMS is a software application that provides the framework that handles all aspects of the learning process – it is where you house, deliver, and track your training content. While most often called an LMS, other names that might be used is training management system, learning activity management system, or even learning experience platform (LXP).  The LMS we use is called Learndash and this is what you enter once you login to access your course.

Instructor-Led Live Virtual Training is interactive, and participant engagement is high. Webinars are typically a speaker with listeners muted, and then time for Q&A at the end of the lecture. They do not provide for engaged learning like an Instructor-Led Live Virtual Training.  Webinars are traditionally 120 minutes or less that provides a high-level overview of the content that is presented.  Our training is much more than an overview, it is designed to transfer skills and knowledge to the students and help them develop their competencies in the subject matter, which allows them to apply what they learned in the VILT to their workplace.

eLearning is self-paced independent learning. The key distinction between eLearning and VILT is VILT involves a group of learners, happens in real-time and provides for instructor / student engagement.

The learning objectives and topics covered during our Instructor-Led Live Virtual Training different classes are the same as for the corresponding in-person version of the classes. Just like our in-person training, a significant portion of class time is spent on interactive exercises, workshops, and real-life case studies.


It is important to note, however, that to accommodate a virtual setting, the pace at which the Instructor-Led Live Virtual Training different are delivered – as well as the structure of class workshops and exercises – have been modified to support engagement in a virtual format.


Our virtual learning instructional designers have had special training to ensure that the Instructor-Led Live Virtual Training different learning they create is both effective and applies different tools and approaches that are optimal for the virtual classroom. This results in a different type of experience. We do not simply take an in-person class and hope it works virtually – we specially design our training for the virtual platform.


Our team of VILT instructors are trained in virtual facilitation – ensuring a lively, interactive learning experience.

You can scroll through the full list of courses currently available for Virtual delivery below to learn more and book a date that suits. Where dates are not available or you wish to tailor a course to your specific organisation’s needs, then please contact us directly.

Virtual classroom, when done right, is a very good alternative to in-person training. And with remote or globally dispersed teams, it may be your only option. When organizations follow the right best practices, the virtual classroom modality can be effective and result in behaviour change. Best practices include the following:

  • selecting and training the right facilitators
  • always having a producer to manage the technology and user experience
  • using a platform with a wide range of functionality (including breakout rooms)
  • designing for interactivity

Delivering courses virtually also allows trainers to enhance their skill sets and their value as facilitators.

Each session works out to about 3.5 hours each day. are held on consecutive days. We find this keeps participant involvement and retention at its highest.


Course agendas provide additional schedule information as well as detailed information about what is covered during each session.

To join virtual training, you need:

  • A computer or laptop (a tablet or smartphone is not sufficient
  • Ability to download Zoom.
  • A microphone or built-in microphone, a webcam or built-in camera
  • A reliable high-speed broadband internet connection
  • If possible, have two monitors: one for the virtual classroom and the other for viewing training materials. Dual monitors may be helpful but are not required.
  • The ability to participate in the training from a private, quiet setting.
  • Soft copies of all programme resources and training assets will be sent in advance by email.

The steps to enrolling in one of our virtual courses are as follows

  1. Select the course and date that suits you best from our list or contact us for alternatives.
  1. Compete the online booking form and reserve your place.
  2. We will confirm your booking and send you the link to Zoom.
  3. We will send you the support materials and resources you need to get started.
  4. A week before the scheduled start date of the class. You are encouraged to test their systems at that time to ensure they meet all technological requirements.  Please do not wait until the start of the course to test your system!   
  5. You are good to go.


You will be provided with joining instructions and a guide to Zoom prior to the course date. The user-friendly interface means no previous experience is required however, if you would like to set up a taster session to test Zoom, please contact our team

Before the training starts, each participant receives the training material that will be used during the course, so that they can take notes during the training.

Sometimes internet connections just break. If this happens and you get disconnected during our virtual training, simply reconnect, and automatically re-join the training.

Like breakout groups or table teams in a classroom training environment, breakout rooms—a common feature of the virtual classroom modality—are used for a variety of activities. These include skill practices, small group activities using a whiteboard, and peer coaching. All these activities involve participants interacting with each other when placed in the virtual breakout rooms.

There will be 2 Learning Reservoir team members at each course: the trainer and a virtual training facilitator. The virtual training facilitator role as very important to the success of a virtual classroom session. Prior to the session, the facilitator ensures the platform works properly and sends out links and any required materials. During the session, the facilitator handles any technology issues that arise. This allows the trainer to focus on facilitating the session without distractions.

Yes. Using webcams to create a feeling of connectedness. Our experience has shown that the absence of webcams does not have a negative impact on the learning experience.

The same implementation best practices required to make in-person training stick should be applied to virtual classroom programs. Also, it begins at the top—with senior leaders who are accountable for driving leadership development forward. What else is required? A solid implementation plans that links training solutions to business needs, and training curricula targeted to learners’ needs.

And, of course, learners need the proactive support of their own manager before, during, and after the training. Learners also need training programs, regardless of how they are delivered, that are engaging and relevant. Finally, they need training that provides tools and job aids they can and will use back on the job.

We strongly recommend that all participants use a headset.  This will enable you to communicate with the instructor and other attendees during your Seminar. Ideally, your headset should have the following characteristics:

  • USB connection, with plug-and-play capability (i.e…, with the software driver included)
  • A built-in microphone with noise-cancelling capabilities
  • Clear digital stereo headphone audio

Our virtual learning platform allows you to speak to and/or chat message with the instructor and other attendees. You can also share files, view the instructor’s desktop, ask questions, tell the instructor to speak louder, softer, slow down, etc. (through simple icons). You will see what your instructor is writing, view and hear questions and comments from other attendees, and be able to work in subgroups using whiteboards and other tools.  A headset is required for optimal communication throughout the virtual seminar.

The earlier the better.  That way, you will have time to acquire your headset before the first lesson. Class size is limited, and classes do fill up.

After you register, you will receive an email confirming your registration and a payment invoice. Occasionally, customers may not receive the emails because of their company’s email security settings, a spam blocker, or an incorrect email address. If you registered but did not get your confirmation, email the day after registration, check your junk email. If you still cannot find the emails, please contact us immediately.

Course certificates will be electronically sent upon completion of the training.

Digital Badge, which you can share.

The Instructor-Led Live Virtual Training courses we run are usually of 1 or 2 half day duration. They durations are typically as follows.

  • Half day training is delivered as 3.5-hour sessions over 2 days. Breaks are included.
  • 2 half day training delivered as 3.5-hour sessions over 2 days. Breaks are included.

Participants will be provided with a PDF of the training material in advance of the training should they wish to print and annotate notes.

Please turn off your cell phone and logout of your email browser during the class so you can.

All prices are listed in Euros.

Please reach out to our customer support team at

 for assistance in changing to the next available course start.

Please reach out to our customer support team at info@thelearningreservoir.comc

 for assistance in changing to the next available course start.

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