This 5 Whys Analysis online training will take you through step by step how to use this important and widely used a problem solving tool. 

This 5 why training course will show participants how this method provides a fact based and structured approach to problem identification and correction that focuses on not only reducing defects but also in eliminating them. The 5-why analysis approach is a powerful tool that is used in many companies to quickly investigate problems. The 5-why analysis is commonly used in lean manufacturing, six sigma projects and Corrective and Preventive Action (CAPA) projects.

Who should take this course?

Regardless of the industry sector a person works in and their job role, they are likely to be involved in problem solving for the most part of their workday. This elearning course is designed for all roles in a company and will help anyone who wants to improve their problem solving skills. 

It is particularly suitable for  the following types of people; 

• Individuals with an interest in lean manufacturing.
• Individuals with an interest in problem solving.
• Individuals with an interest in learning continuous improvement practices.
• Individuals working on Corrective and Preventive Action (CAPA) projects.

Following completion of the course you will be able to; 

• Understand what is root cause analysis.
• Explain the origin of the 5 Whys.
• Understand when to use the 5 Whys.
• Understand how to use the 5 Whys.

The following topics will be covered in this course;

• Root cause analysis
• 5 Whys worked examples
• The origins of the 5 Whys
• Introduction to the Toyota Production System
• Introduction to the Just-in-Time (JIT) inventory control system
• How to write a problem statement 
• Tips on running a successful 5 Whys Analysis exercise 

Supplemental Material:

You will get access to a downloadable infographic that will highlight the points to remember when doing the 5 Whys Analysis.

Assessment:

There will be a quiz at the end of the course.

Upon completing the course and when you obtain a passing grade on your final quiz (80% or over), you will receive a PDF certificate to show that you have completed all the course content. 

Dr. Fiona Masterson. 

Fiona is the founder of The Learning Reservoir. She has 25+ years of parallel paths in quality management, operations management and education. She has broad technical expertise encompassing quality systems compliance, quality standards implementation, regulatory affairs and operations management. She has worked in start-ups and high‐tech, fast paced manufacturing environments. She lectures part-time in technical universities on subjects related to her industrial expertise.

Fiona has Bachelor and Masters of Science degrees, and a Doctorate in Mechanical Engineering. Her Doctorate focused on innovative drug/device combinations products. Fiona is a certified lead auditor. Fiona has published in peer reviewed journals on topics such as medical device and pharmaceutical regulatory affairs, on-the job training and innovative training technologies and strategies.

She writes many of The Learning Reservoir’s blog posts and invites you to connect with her on LinkedIn.